| If you would like to contact Phonecover please contact us using the following details: |

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Phonecover is a policy provided to you Zurich Insurance plc ('Zurich') and does not form part of your O2 contract.
If it should happen that you have cause for complaint you should contact Phonecover as above. If the complaint is not resolved to your satisfaction, you should contact:
The Customer Services Co-ordinator, Zurich, Zurich House, Ballsbridge Park, Dublin 4. Telephone (01) 667 0666 OR you should write to the Chief Executive Officer at the aforementioned address.
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