Why mobile phone insurance?
You should give as much consideration to insurance as you do to you choice of mobile phone. Insuring the phone is a simple, cost effective way to protect yourself against the expense and inconvenience of having to replace a lost or damaged mobile phone. Most people believe that if they do not have a mobile phone their network contract will be cancelled. Whether you have the phone in your possession or not, you are still liable for line rental for the period of the contract. The replacement cost of a mobile phone will run into hundreds of euros.

Is my phone not covered under my household Insurance?
Phonecover is a specialised insurance policy especially for O2 mobile devices. We ensure immediate replacement or repair of your handset once your claim has been accepted. Many household policies will not cover mobile phones, and the ones that do often have a very large excess payment, won’t replace your handset immediately, and your claim will more than likely affect your no claims bonus.

I had insurance with my previous Mobile Network, and they never covered my claim?
Phonecover is a fully comprehensive Mobile Phone Insurance Policy, and in comparison terms provides the best value product, and the best service, of all the network providers insurance offerings in Republic of Ireland. We cover every type of incident and are not looking for “get out clauses” on claims for our valued customers. You are covered from the moment you leave the shop with your new phone.

Nothing has ever happened to my mobile phone, so why do I need insurance?
You may have been lucky enough, to date, that you have been free of the pain and burden of losing or damaging your phone. Unfortunately this will happen at some stage. Think of the amount of times your phone has been dropped or taken a knock, or it has been temporarily misplaced. Think of the disruption to your business and personal life if you are without your phone for even a short time. Phonecover ensures that when this does happen to you, we are there to replace or repair your unit, and make sure you are never without a phone.

If something happens to my phone I will just upgrade with my Network to another phone?
Most Networks operators will only offer an upgrade to clients on average every 12 months. Therefore if you bought your new phone today, you might not be entitled to an upgrade for another year. If anything happens to your phone within that time, you are still liable for your line rental, but you will have to pay out for an unsubsidised phone which can prove very costly. With Phonecover, for EUR6 per month, you can make sure this doesn’t happen to you, and you are back on the network with your phone model of choice immediately.

Do I have to have buy a new phone to apply for Phonecover Insurance?
No, you can apply Phonecover to your account at any stage. If you are a New or Upgrading customer with O2, then just apply for Phonecover on the contract forms, or alternatively add insurance on at any time to your account by downloading one of the application forms, or calling O2 Customer Care on 1909.